Tips & FAQs
Check-in online for your flight up to 24 hours before departure
Checking in online will allow you to print your boarding pass and with some airlines, prepay baggage charges. This will also save you time at the ticket counter and in many cases save you a couple of dollars on your baggage fees. The airlines have apps that let you check-in and provide the boarding pass on your mobile device. Print or mobile boarding passes are accepted at Eisenhower.
Do not overstuff your bags
Weigh your bags before getting to the airport to make sure they are not overweight. Airlines charge extra for oversize and overweight bags. Plus, because of full flights, there may not be room for large bags in the overhead bins.
Refer to your airlines’ websites for baggage requirements, fees, and other pertinent information. See our Airline Information page.
If you traveled on Delta, American or United, report to the Baggage Service Office located in the corner of the baggage claim area. If you flew Frontier, Allegiant, Alaska, and Southwest, report to their ticket counters.
Traveling with disabilities or medical conditions
If you have a medical condition or disability, prepare in advance by visiting Travelers with Disabilities and/or Medical Conditions. (http://www.tsa.gov/traveler-information/travelers-disabilities-and-medical-conditions) Please allow a little extra time to proceed through the screening process. If you need a wheelchair, it’s best that you reserve one at the time of making your airline reservation but if you forget, you can request it when you check in.
Where can I park at the airport?
- See our parking options
- The PARK & RIDE lot, where a free shuttle provides curbside service to and from the terminal.
- Visit flywichita.com or use our mobile website for helpful airport information such as arrival and departure status and airline contact information.
Arriving at the airport
Arrive approximately one and a half hours before your flight boarding time to allow enough time to park, check in, and get through security. Ticket counters generally close 30 minutes prior to departure, and the airlines begin boarding at the gate at least 30 minutes before departure.
Be Ready For the Checkpoint
- If you’re not sure what you can bring through the checkpoint, enter the item in “What can I bring?” at the top of this page https://www.tsa.gov/
- Being ready to pass through the checkpoint not only helps you get through more quickly, but helps the entire line move faster. If you are not in TSA Pre-check, these rules apply to you:
- Laptops must be removed from their bags and placed in a bin with nothing else.
- The zip-top bag with your liquids and gels must be removed from your suitcase, purse or briefcase and placed in a bin where it is clearly visible to screeners.
- Shoes, jackets and sweaters must be removed and placed in a bin.
- Any food items in your carry-on will need to be removed.
- Minimize heavy jewelry or wearing items that could alarm at the checkpoint such as jeans with sequins or studs, shoes or boots with metal, large belt buckles, etc.
- The Advanced Imaging Technology (AIT) requires divesting everything that could show up as an anomaly including wallets, glasses, etc.
- TSA has implemented more random screenings at the checkpoints, so you may be asked to have your hand swabbed (a simple swipe on the hands) or your bags may undergo additional screening.
Breezing through Security
- When packing, visit TSA’s website to learn what items are permitted and prohibited.
- If you are 75 years or older or 12 years and younger you do not have to remove shoes at the security checkpoint.
- Dress so you can breeze through security. Wear slip on shoes and little or no metal. Belt buckles set off alarms.
- Metallic clothing, sequins, bling on designer jeans, and pants that drag on the ground will cause extra screening.
Beginning May 3, 2023, you will need to show a form of identification that is Real ID compliant. Here, we’ll answer your Real ID questions.
Check your boarding pass to see if it indicates TSA Pre✓™
If so, proceed to the pre-check lane. If you are not in a TSA Pre-Check lane, be ready to remove coats, take off shoes, and hand over laptops and 3-1-1 bags.
TSA Pre-Check is an expedited screening program that allows travelers to leave on their shoes, light outerwear and belt, keep their laptop in its case and keep 3-1-1 compliant liquids/gels bag in a carry-on bag. To apply, go to the application center located at 2021 N Amidon Avenue, Suite 13 Wichita, KS 67203-2100. Hours: Monday – Friday: 9 a.m. – 12 pm and 1 – 4 p.m. Click here to learn more about the expedited screening benefits offered in the program.
For real-time updates on wait times, download the My TSA mobile application, which gives passengers the ability to post their checkpoint wait time and see what wait times other passengers have posted for U.S. airports.
Information and assistance
The Courtesy Crew is on-hand to help with information and directions. Look for the bright red jackets. The Information Desk is staffed from 8:30 a.m. – 4:30 p.m. Monday – Friday. Volunteers from the Retired Senior Volunteer Program provide information and paging services.
Picking up passengers
Use the free cell phone lot while waiting to pick up an arriving passenger; parking in front of the terminal is not permitted. The cell phone lot is located just south of the Park & Ride lot, in front of the Air Cargo Building.
Bring Things to Keep You and Your Kids Busy
Books, games, laptops and snacks are great diversions and help pass time on the ground and in the air.
Leave an Itinerary At Home
Sounds like a no-brainer, but you’d be surprised how many times a traveler cannot be reached in an emergency situation because no one knows where to reach them. Be sure to leave a copy of your flight itinerary, hotel name and phone number and other pertinent information with a friend or family member.
Weather can always be unpredictable at any time of year, so there is always the possibility of delays. Be prepared with activities and snacks for you and your family.
Drone and UAS Information
Visit the airport’s guidelines on drones and UAS here.